"What can I do with the FRIENDS listserver?"

Many have had questions about the FRIENDS listserver and would like to 
know more about the purpose and capabilities of this information tool. We 
will try to answer some questions and provide you with some background 
information . . .


First, the FRIENDS listserver was created as a mechanism to facilitate 
communication among people interesting in helping (or just watching) the 
"friends and partners" effort. To minimize 'noise' and to reduce traffic 
on the list, this is a moderated list -- which means that all messages are 
sent first to the 'moderators' (Natasha and Greg) and they are then edited 
each day into a 'digest' which is then sent via the listserver software to 
all subscribers.

At the end of its first week of existence, it had around 360 subscribers 
(a big surprise to us!). As we near the ninth week of its existence, we 
now have about 620 subscribers.

(end of background information . . .)

------------------------------------------------------------------------ 

Now, for some questions and answers . . . 


1. There appear to be two email addresses involved with the use of 
this listserver:

friends@solar.rtd.utk.edu AND listproc@solar.rtd.utk.edu. 

What's the difference?

ANSWER:

(a) First, the 'friends' address is used *only* for posting 
messages which are to be transmitted to all other subscribers on the list. 
To be able to successfully send messages to 'friends', you must first 
'subscribe' to the list (only subscribers are permitted to post messages). 

(b) The 'listproc' address is the address to which all 
'administrative' requests are to be sent. These include requests to 
subscribe (and to unsubscribe); requests for help; requests for 
information; requests to obtain information via email, etc. These various 
requests will be discussed in the material which follows.

2. Besides posting information to the 'friends' list, what can I do 
with the listserver?

ANSWER:

There are many things you can do with a listserver. We will try to outline 
some of these below. All of the following commands should be emailed (on a 
line by themselves) to the address: 

listproc@solar.rtd.utk.edu

(THIS IS VERY IMPORTANT!!)


(a) SUBSCRIBE FRIENDS

This, of course, gets you started. Note: all subsequent interaction with 
the list MUST be from the same email address from which you posted your 
initial subscribe request. 

(b) UNSUBSCRIBE FRIENDS

As expected, this removes you from the friends list. 

(c) HELP

This will result in a listserver HELP file being mailed to you. 

(d) INFORMATION FRIENDS

This will result in an information file on the 'friends' listserver being 
emailed to you.

(e) REVIEW FRIENDS

Gets a listing of all non-concealed people who are subscribers to the 
friends list.

(f) INDEX FRIENDS

This will return a listing of all the archive material that you can 
retrieve using the GET command.

(g) GET FRIENDS YYMMDD

where you substitute a date for YYMMDD -- this will retrieve an archive 
file for the specified date. For example, if you want to retrieve the 
"Daily Digest" for February 7, 1994, just issue the command: 

GET FRIENDS 940207

and the digest for that day will be emailed to you. This may be handy for 
folks who subscribed late to the list and who wish to review material from 
the 'early days' of this effort.

(h) SEARCH FRIENDS "X"

(where X is a term you wish to search for) 

This allows you to search all archive files ("Daily Digests") for a word 
or phrase. It will then return to you a listing of all lines from the 
various archives that matched your search criteria.

An example: If you send the message,

SEARCH FRIENDS "embassy"

you will receive an email message which lists all of the lines in all of 
the archives that contain the word embassy. 

You can then use the GET command to retrieve any of the archives that met 
your search criteria.

This is a *very* handy feature of the listserver software. 

(i) RUN FRIENDS NONE HTTP X

(where X is a document on a World wide web server *somewhere* 
which you wish to retrieve)

This feature was described in some detail in the 'tech talk' section for 
94-02-08. It permits you to retrieve documents from our WWW server (or 
from other WWW servers) via the friends listserver.

(j) HELP LIVE

For the very 'advanced' user who is on the Internet and who wishes to work 
interactively with the listserver, there is a mechanism for doing so.

Issuing the above command will give you the instructions. 


3. After interacting with the listserver, I get the information I 
requested, but I also always get an additional note listing some error 
messages. WHY?

ANSWER:

The most common reason for this is that users oftentimes have 'signature' 
entries at the bottom of their email notes (listing their name, 
institution, phone number, etc.). This basically confuses the listserver 
software and it complains. Solution? 

(a) just ignore the error messages

(b) turn off (temporarily) the feature of your mailer which 
places your signature information at the bottom of your email message.

--------------------------------------------------------------------- 

There's lots more information we could provide on the use of the 
listserver, but we will hold that for another day. The instructions above 
should help you get started with some advanced 'listserving'. 

As always, please send questions / comments / suggestions to: 

natasha@ibpm.serpukov.su OR gcole@solar.rtd.utk.edu